There are two ways to make this go away, or more properly, there is a way to make it go away if you have already installed the agent and there is a way to PREVENT it from being installed in the first place. Not much in there except for the Kaseya Agent executable. “Kaseya” in the Start MenuĪfter installation you will notice there is a folder located in the Start Menu called “Kaseya”.

Simply UN-check the box next to “ Enable Agent Icon”, select your machines, and Update What many don’t know is that you can choose to simply disable or not “enable” this option from the Agent tab, Configure Agents, Agent Menu. Pretty much by default, when the agent is installed, it puts the blue agent (or your custom) icon in the tool-tray:

“Kaseya Agent” and “Kaseya Agent Endpoint” in Services list.

The following five areas are where we will hide Kaseya from being displayed: There are a few areas in which Kaseya shows up in a Windows system and I am going to show you how to hide Kaseya from each. Use the following guide to completely hide Kaseya from the end user so you can still do your work without worrying your client about the software choices you are making to provide your services. Tired of answering your client’s questions about “What is Kaseya?”, “What is this icon?”, etc.

Kaseya agent download